PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from samratoffset.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information.

Generally, Samrat Offset Private Limited deal with a mixture of Business to Business and Business to Personal contacts and we ensure that we pay particular attention to those contacts whose personal data may be held by us. As required by the regulations, we will ensure that individuals, whose data we hold have the rights as stated below to remove our data on them, or that it is held in accordance with this Policy and that they have consented to our holding of that information.

WHAT DETAILS WE HOLD ABOUT YOU

Details of your communications and interactions with us, including by email, telephone or messaging.
Copies of documents you provide where there is a legal reason for us to request this from you for Contract or Administration reasons.
Transaction details including payments from you, but not including any credit card information provided in paying a bill, for instance.
Financial information, including your Bank Account details.
We may also receive personal data directly from you or from other third parties including from reference agencies.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use your personal and contact information to create you as a new customer on our system or to provide you with estimates prior to your acceptance of costs. We use your personal and contact information, financial information, and transaction details about you to manage your account, including Credit Control and Credit Assessment. We use the personal and contact information provided by you, copies of your communications with us and, transaction details, to manage our relationship with you. We may use your personal and contact information in any publicity materials. This information will not be communicated to a third party without your specific consent. We may use your personal and contact information, financial information, information about any transaction between you and us, information or technical information, in order to undertake analysis for the purposes of identifying and dealing with any fraud or fraudulent activity. We may use your personal and contact information, financial information, information about any transaction between you and us, information or technical information for the purpose of dealing with any request, complaint or query from you.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

If you are an Indian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

Samrat Offset Private Limited
B-88, Okhla Industrial Area,
Phase-II, New Delhi 110020
India